01Introduction
These Terms & Conditions ("Terms") govern your enrolment in any programme offered by Pachouli — School of Aesthetics, Nutrition & Wellness ("Pachouli", "we", "us", "our"), an initiative by Pachouli Aesthetics & Wellness, and your use of our website at www.pachouliinstitute.com.
By enquiring, enrolling, attending classes or otherwise engaging with our services, you ("you", "student") agree to be bound by these Terms. If you do not agree, please do not enrol or use our services.
02Definitions
- "Programme" means any course, masterclass, diploma, certification or fellowship offered by Pachouli.
- "Practical Hub" refers to our Noida Sector 104 and Dwarka centres where advanced practicals and live procedures take place.
- "Centre" refers to any of our seven Pachouli locations: Pusa Road, Punjabi Bagh, Model Town, Shivalik, Preet Vihar, Vasundhara, Noida and Dwarka.
- "Internship" means the in-clinic placement allocated to each student as part of their programme.
- "Fees" means all amounts payable for a programme, including registration fees, programme fees, materials, certification charges and applicable taxes.
03Eligibility
To enrol in a Pachouli programme, you must:
- Be at least 18 years of age
- Meet the specific eligibility criteria of your chosen programme (e.g. Elite Injectable and Elite Clinical Mastery programmes require qualified medical practitioners with valid medical registration)
- Provide accurate and complete information during enquiry and enrolment
- Submit any required identity, address and qualification documents
We reserve the right to verify eligibility and refuse admission if eligibility criteria are not met.
04Admissions & Enrolment
Enrolment is confirmed upon:
- Submission of a completed application and required documents
- Payment of the booking amount (30–40% of total programme fees)
- Receipt of a written confirmation (email or WhatsApp) from our admissions team
Seats are limited and allocated on a first-come, first-served basis. Booking amounts secure your seat in a specific batch. Batch transfers may be requested up to 7 days before the batch start date, subject to availability.
05Fees & Payment
Payment options
- One-shot payment — full programme fee paid upfront, eligible for a discount as communicated by admissions
- EMI plan — 30–40% booking amount upfront, with the balance in monthly instalments over the programme duration
Important notes
- All fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes unless stated otherwise
- Fees may be revised at our discretion; revised fees apply only to new enrolments and do not affect students already enrolled
- Late payment of EMIs may attract a late fee and may result in suspension of access to classes and materials until dues are cleared
- Refunds are governed by our Refund & Cancellation Policy
06Programme Delivery
Pachouli programmes follow a hybrid delivery model:
- Theory is delivered online via Zoom or Google Meet, supplemented by WhatsApp study groups and shared study material
- Practicals are delivered in-person at our Practical Hubs (Noida Sector 104 and Dwarka). Attendance at practicals is mandatory; remote or substitute attendance is not permitted
- Internships are allocated to the Pachouli clinic nearest to the student's location, based on availability and operational requirements
Class schedules, faculty assignments and venue allocations may change due to operational reasons. We will provide reasonable notice of any changes.
07Code of Conduct
Students are expected to:
- Attend all scheduled classes, practicals and internship sessions punctually
- Maintain professional conduct at all centres, towards faculty, fellow students, clinic staff and clients
- Comply with hygiene, safety and ethical protocols at all times
- Respect the confidentiality of any client information encountered during the programme
- Refrain from unauthorised recording, photography or distribution of class content
Violation of the Code of Conduct may result in warning, suspension or termination of enrolment without refund.
08Certification
Certificates are issued upon:
- Successful completion of all theory and practical components
- Minimum attendance as defined for each programme (typically 80%)
- Successful completion of the allocated internship
- Full settlement of programme fees and any outstanding dues
Pachouli certifications are issued under the Pachouli — School of Aesthetics, Nutrition & Wellness brand and are recognised within the Pachouli clinic network and our partner ecosystem. We do not represent that our certifications constitute any government, university or statutory qualification unless explicitly stated for a specific programme.
09Intellectual Property
All course materials, including but not limited to videos, slide decks, manuals, study notes, branding, logos, photographs and protocols, are the intellectual property of Pachouli Aesthetics & Wellness or its licensors. Students are granted a limited, non-transferable licence to use these materials solely for personal learning during the programme.
Reproduction, redistribution, public sharing, commercial use or modification of course materials is strictly prohibited without prior written consent from Pachouli.
10Limitation of Liability
To the maximum extent permitted by Indian law:
- Pachouli's total liability for any claim arising out of or related to a programme shall not exceed the total fees paid by the student for that programme
- We are not liable for any indirect, incidental, special or consequential damages, including loss of income, business or career opportunities
- We make no guarantee of placement, salary outcomes or specific career results. While we provide a placement pipeline and partner network, individual outcomes depend on the student's performance, market conditions and other factors beyond our control
- We are not liable for delays or disruptions caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, technical failures or third-party service disruptions
11Termination
We may suspend or terminate your enrolment if:
- You materially breach these Terms or the Code of Conduct
- You fail to pay fees or EMIs as agreed
- You provide false or misleading information during enrolment
- Your conduct endangers the safety or wellbeing of other students, faculty or clients
Termination is subject to our Refund & Cancellation Policy.
12Changes to Terms
We may update these Terms from time to time. Material changes will be notified to currently enrolled students by email or WhatsApp. Updated Terms apply prospectively from the date of update; they do not retroactively alter the commercial terms of a student already enrolled, except where required by law.
13Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.